External service providers

Our school works closely with families to make sure every child gets the support they need to learn and thrive. Sometimes this means bringing in specialist providers from outside our school, such as therapists funded by the NDIS or other programs.

These external providers do not have an automatic right to come into our school. Any request must come from a parent or carer in writing so we can make sure the support is safe, appropriate, and in the best interest of the student. Our office will then provide the necessary paperwork to be completed. Please allow sufficient time for this process if you intend to commence sessions by a specific date. Therapists are welcome to propose preferred days and times; however, final scheduling will require consultation with the student’s teacher to confirm a suitable arrangement.

What does outside support mean?

Outside support means getting extra help for your child from people who are not part of our school. This can include:

This support works with what our school already provides, to meet your child’s needs.

How the process works for parents and carers

1. Parent or carer request

Parents or carers complete the

'External service providers request form'and submit it to the school office.

2. School review
Our school reviews the request. If we agree, we will contact the provider for documents.
3. Approval
Once everything is ready, our school will set a time for sessions to begin. Support cannot start until we give approval.
4. Annual review
This process must be repeated at the start of each school year.

Your role in the process

Parents help this process run smoothly by:

For more information on accessing external provider support, see our Parents and carers external provider factsheet.

Requirements for external providers

External providers must meet all NSW Department of Education requirements before working with our school.

They must:

1. Complete the paperwork

External providers must:

2. Meet training and policy requirements

External providers must:

  • Follow the NSW Department of Education's policies on equity, inclusion, and child wellbeing
  • Compliance with relevant laws and policies, including child protection and privacy
  • Complete child protection training every year.

See External provider information sheet and checklist for all details.

3. Provide credentials, insurance and ID

External providers must have:

  • Appropriate insurance coverage
  • A valid Working with Children Check (WWCC)
  • All necessary qualifications and experience.

See External provider information sheet and checklist for all details.

4. Wait for approval
External providers cannot begin support until they have received written confirmation from our school.
5. Annual review
This process must be repeated at the start of each school year.

Have a question for our school?

Our friendly office team can help you.

Contact us